I went to lowes in Granbury Texas 4 times today trying to find the right solution for my flex pipe that was in my kitchen sink so that I could add a ice maker line and on the 4th attempt I asked Phyllis for her help and she walked up and down 3 isles 6 times just to find 3 parts that I had no clue about. I loved her dedication to customer service and making sure I found what I was looking for. We need more dedication like hers in every store. I personally nominate her to be the next employee of the month.
Great expierence at lowes. Excellent help, friendly service. My friend got offered a job from this lovely young lady.
Absolutely the worst Lowe's I gave ever been in, no knowledgeable customer service, if you can find someone.
Placed an order online and took over 24 hours for order to be filled. When I called was told it wouldn't be ready til the next day when they had plenty of the product in stock at the store. I was also told they would call or email me when my order was ready and 26 hours later I still never received a phone call or email. So I called the store and they said it was ready. Once my husband got there to pick the order up it took them 45 minutes to find it because where they said it was located it couldn't be found. If i had to do it over again it would have been faster to drive to the store and pick it up ourselves.
Exactly what you would expect from a big home improvement store. I prefer this store to Home Depot. The staff all seem more willing to help and the store has a cleaner feel.
Lowe S Home Improvement is a US Hardware Store based in Granbury, Texas. Lowe S Home Improvement is located at 1021 E U.S. Hwy 377, Granbury, TX 76048, USA.
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